Delivery and/or purchase and/or installation fees are non-refundable after delivery is completed unless electrical and/or mechanical parts have stopped working within thirty (30) days after delivery at no cost to customer. After thirty days, PorchBoxDrop reserves the right to determine, at its own discretion, further service or replacement arrangements. NOTE - Normal use of our products can easily be compromised by force, attempts of theft, acts of nature and weather due to the installation of electrical and mechanical components outdoors, in a non-secure environment.